We are a Mauritius-based company

1500+ of our customers trust and its growing

    We understand your concerns about the delivery cost and timeframe for your order. We want to assure you that we're committed to providing you with transparent and affordable shipping options while ensuring the safe and timely arrival of your products.

    Our business model involves shipping products from our Indian operations to our Mauritius office before making the final delivery to our customers. This process ensures that we can offer a diverse range of quality products.

    Rest assured, your order will arrive safely within 7-10 Working days. "And the good news is, your delivery fee starts at just MUR 200

    Speed and Convenience:

    • "We're thrilled to offer a seamless shopping experience across borders! Your order will be shipped directly from our dedicated hub, ensuring a smooth and efficient delivery within 7-10 days."
    • "While your item takes a short journey from our international hub, you'll enjoy the convenience of doorstep delivery right here in Mauritius!"

    Quality and Care:

    • "We carefully handle every order, regardless of its origin. Your item will be shipped with utmost care and arrive in perfect condition."
    • "From sourcing to delivery, we prioritize quality and service. Enjoy the same exceptional experience for all your purchases, delivered within 7-10 days."

    Location:

    • "We pride ourselves on efficient delivery. Your order will be shipped through our established network, arriving within 7-10 days."
    • "We work closely with reliable partners ARAMEX, DHL, CHRONOPOST and other Shipping companies to bring you a seamless shopping experience, with a delivery timeframe of 7-10 days."

    Here's why our current delivery approach involves a 7-10 day timeframe and delivery cost:

    • Distance and Customs: Importing products from India to Mauritius requires customs clearance procedures, which add some time to the delivery process. We handle this process for you to ensure a smooth delivery experience.
    • Air Freight Costs: Air freight is the most efficient way to ensure your products arrive quickly and in good condition. However, compared to sea freight, it comes at a higher cost.
    • Local Logistics: Once your products arrive in Mauritius, we handle the final leg of delivery to your doorstep. This includes local transportation and customs clearance fees.

    We're always working to improve our shipping options and make them more affordable for our Mauritian customers. Here are some things we're doing:

    • Negotiating with shipping partners: We're constantly seeking better deals with air freight companies to bring down the shipping cost.
    • Exploring alternative shipping methods: We're researching the feasibility of sea freight and other options that could offer a more cost-effective balance between delivery time and cost.
    • Offering bundled deals: We're exploring ways to bundle shipping costs with product purchases to provide more value and potentially reduce the perceived impact of the delivery fee.

    We've carefully negotiated with our shipping partners and explored alternative options to bring you the most affordable delivery rates for your chosen weight range. 

    Your support is crucial in helping us further optimize our shipping costs. The more orders we receive, the stronger our negotiating power with shipping partners becomes, ultimately leading to lower fees for everyone. We're committed to continuously improving our service and delivering even greater value in the future.

    We encourage you to:

    • Contact our customer service team: We're happy to answer any questions you have about our shipping process and fees.
    • Consider the value of speed and convenience: While the delivery cost may seem higher upfront, remember that you're receiving your products quickly and safely from India to your doorstep.
    • Compare our prices with other options: We believe our prices are competitive considering the distance, customs procedures, and air freight costs involved.

    We value your business and appreciate your understanding. We're confident that we can continue to provide you with a reliable and convenient shopping experience from India to Mauritius.

    © 2024 MALL, Mall.mu

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